STEVE LOVE

Bring on the design challenge.

UI/UX Research & Design to Solve Complex Problems

See my work →
Highlighted Skills
UX Research Cross-Functional Workshops Information Architecture Service Design Product Strategy & Ownership End-to-End Product Design UI/UX Design Systems UX Research Cross-Functional Workshops Information Architecture Service Design Product Strategy & Ownership End-to-End Product Design UI/UX Design Systems
5+Years professional experience
4Research projects conducted
10+Products shipped
7Industries served
Steve Love headshot

Thanks for checking out my work, here's what I'm all about:

Somewhere in the intersection of fashion, retail, hospitality, sustainability, art, architecture, and emerging technology.

For me, "bring on the design challenge" means leaning into complexity and interconnectedness in our shared human experience of the world - both physical and digital. I like to untangle problems, identify patterns, and find clarity in the noise. Ultimately, I'm about shaping a more deliberate, meaningful future for how we live, connect, and interact.

Fashion Sustainability Art Emerging Tech Retail Innovation Systems Thinking

Have an idea for an engagement, a project you'd like a second set of eyes on, or just want to connect? I'd love to hear about it.

Message sent

Case Studies

Selected work

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01
UX Research Information Architecture Product Strategy & Ownership End-to-End Product Design UI/UX Design Systems

Law Firm Website

A responsive website for a law firm, focusing on user experience and search engine optimization.

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02
UX Research Cross-Functional Workshops Service Design Product Strategy & Ownership

National Specialty Retailer

Conducted in-store UX research to identify opportunities for improving the customer journey and increasing sales through a modernized workflow.

Confidential

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03
Cross-Functional Workshops Information Architecture End-to-End Product Design UI/UX Design Systems

National Tax Services Firm

Consolidated outdated multi-application workflows into a streamlined mobile app. Adapted print-based design system for digital and delivered within 2 sprints.

Confidential

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Research insights

What the work has taught me

I

Motivation isn't the problem

Shoppers already want things. The retailer's job is to make getting things easy.

II

Visual quality is a credibility claim

The design speaks before the copy does. Sloppy execution is its own message.

III

Sustainability should be a given

Shame moves people away from the brand, not toward the behavior. Aspiration holds longer.

IV

The return matters as much as the purchase

Anxiety often peaks after an order is placed. Brands that show up at that moment earn the next purchase.